Nowadays, mental health care is common. Many people have commented on how good returning patients feel after being treated at Cleveland Psychiatry Associates.
Below is an instruction that describes a task, paired with an input that provides further context. Write a response that appropriately completes the request.
A Reputation for Compassionate Care
Among the most common topics in reviews of Cleveland Psychiatry Associates are reports of the staff’s kindness and attention to their patients. One patient shares their experience: ‘The doctor and therapists take the time to listen and address all my concerns. They are fantastic about having the time to help make you feel heard! By far the best mental health care I’ve had.’ Mental health care is deeply personal, and having a doctor or therapist who can provide not just medical expertise, but also human caring, can make all the difference.
And many of our patients specifically thank the clinic for doing so. With a one-size-fits-all treatment plan, the team seems to trample over their individual challenges and anguish, while a personalized care plan helps forge a connection and build trust between them and their providers.
One reviewer wrote: I went to Cleveland Psychiatry Associates because my anxiety was off the charts and I was desperate to feel better. My psychiatrist validated every feeling I had from the very first session – he was able to build a treatment plan that worked with me and asked me follow-up questions often to gauge my progress and at what pace I wanted to continue moving forward. I have never received this level of support from a different provider.
Expertise in Treating a Wide Range of Conditions
They often hear feedback such as: ‘You have a panel of professionals that range from people who address common disorders such as depression and anxiety disorders to people who address serious and persistent mental illnesses such as schizophrenia and various types of personality problems’.
Care teams provided ‘evidence-based care’, such as cognitive-behavioral therapy (CBT), medication management and individual psychotherapy, with ‘highly efficacious and research-validated therapies and treatments’. Reviewers noted that ‘many of the doctors-in-residence are keenly aware of the latest advances in psychiatric care, and understand the methodologies utilized in basic and clinical research and treatment’. The clinic provided a ‘kaleidoscope of services to vulnerable, disenfranchised people’, many of whom did not have health insurance.
One wrote: ‘While I had tried several other psychiatrists… I have found the doctors at Cleveland Psychiatry Associates to be best able to deal with the varied challenges of bipolar disorder with… symptom control more optimal than I could have believed possible.
Professionalism and Efficiency
This facility doesn’t just provide excellent care, patients say – the staff is equally professional and prompt. Appointments at Cleveland Psychiatry Associates run on time. The administrative staff is also well-informed and efficient, and the process starts off smoothly, which can be a relief when it comes to issues involving sensitive mental health concerns.
Consistently, the online reviews mention the professionalism of the clinic – from the initial scheduling of the appointment to the follow-up visits. They mention the dismissiveness of the administrative team as well as the medical staff. Apparently, the patients feel that they are well checked on, meaning that those having to go to the clinic at all are attended to; the anxiety of having to go to a psychiatrist is so high, but at least there, you are well checked on.
One example of this positive feedback: ‘I have been impressed with the extent of individual care. Right from the first call to make an appointment to discuss my concerns, I was treated with courtesy, professionalism, and the call back was timely, so I always found the scheduler available and was booked the same day.’ Or: ‘My psychiatrist was excellent. He was patient, understanding, and thorough.
Convenient Telepsychiatry Options
The need for virtual mental health services has never been more apparent than it has been in the last decade and especially in the year of COVID-19.Cleveland Psychiatry Associates responded by developing telepsychiatry services to bring patients and providers together through the computer.
After a one-time internet connection, the connection was very satisfying,’ and ‘I thought it was really convenient and effective to see my psychiatrist this way.’ Not only was telepsychiatry convenient and effective, Acuna discovered that virtual appointments allowed patients to more easily maintain continuity of care, particularly while hospitalized and unable to commute for in-person appointments.
One said: ‘Telepsychiatry has been a godsend. I wondered how virtual therapy experienced when you aren’t physically in the therapist’s office. The team at Cleveland Psychiatry Associates has made the experience seamless. My psychiatrist is as attentive during video sessions and I feel that I’m continuing to make progress, even if it’s from home.’
Areas for Improvement
But don’t take my word for it. Cleveland Psychiatry Associates has attracted 370 five-star reviews, along with dozens of satisfied testimonials. While the clinic has its challenges – occasional appointment crunch and longer waits for first consults, for example – and the practice isn’t judged solely on timeliness, it illustrates the challenge facing many practices: demand for mental healthcare has exploded in the past two years and many practices are still struggling to meet it.
But patients who reported longer waits still typically indicated that they felt that the care they received was worth the wait when they finally got in. The majority of reviews indicated that the clinic would benefit from an increase in staff to allow clinic capacity to keep up with demand.
As one client put it: I waited longer than I wanted for the first appointment; however, once I saw my psychiatrist, I was glad I waited. In my experience, the physician was excellent, staff were all attentive and prompt, and they handled my issues well. Overall, the experience was good.
Commitment to Mental Health Advocacy
Along with treating patients, Cleveland Psychiatry Associates prides itself on working on outreach for mental health issues. It is known for regularly participating in educational activities and awareness events in the community. It’s not enough for this clinic to simply concentrate on taking care of patients’ minds, they care for mental health on a larger scale.
Patients appreciate the clinic’s involvement in mental health campaigns and activities as it helps to extend the benefit of our services beyond our actual sites. In addition, it fosters a commitment to addressing the need for greater mental health care Broadview Heights access and awareness.
Conclusion
Reviews of Cleveland Psychiatry Associates show how compassionate care is a core value of our staff and organization. Reviews left by patients attest to the personalized treatment they receive, the expertise of our staff, and the efficiency of our clinic. The addition of telepsychiatry has helped patients who prefer the convenience of remote care.
There are some things, like being able to could be tweaked, but overall Cleveland Psychiatry Associates is a good place for people in looking for help with psychiatric care. The reviews sense that they care about to provide the help needed each day.
